Holiday Inn Express & Suites - Braselton West, an IHG Hotel

I liked the location; easy access to I-85. The room was nice and clean, very clean. We were greeted warmly when we entered the hotel. The first room we were given had a chemical odor and staff gladly changed us to another room which did not have the smell. The BREAKFAST! It is worth the stay. Really good full breakfast. I loved the fresh coffee makers in the lobby. I usually see these in stores and first time seeing them at a hotel. I am a coffee lover so this was a dream come true for me. The floor was quiet and the bed slept really well. I will be back to stay here.

Like the cleanliness of the room and the young lady at the front desk was courteous.

Rooms are nice; breakfast was excellent.

easy to get to clean breakfast available but the management… The absolute best I have ever met in a motel hotel situation… she was working because someone else was unavailable. She had a smile on her face. She was very sweet, kind and gracious, in spite of everything on a full house weekend.

Rick who checked us in was so friendly and warm. There was another lady at the front desk who went out of her way with a customer service request. Worked the evening we checked in.