Holiday Inn Express & Suites - Braselton West, an IHG Hotel

The property is right off the highway and centrally located to many things. Great location! Breakfast was the best continental breakfast that I’ve ever had. Staff was friendly. Pool is small and outdoors but clean and nice. They have a workout facility. Entire facility felt “new” and clean.

We had to immediately be switched from our first room to another due to an awful smell in the bathroom but the second room was perfect!

Rooms are nice; breakfast was excellent.

The bed was sooooo comfortable. The breakfast was a good complimentary type buffet style. The staff was friendly and super glad they changed out our towels everyday. I have been to some other places and they were not doing house cleaning while you stayed there. This place still done their cleaning.

I really liked that the beds were extremely comfortable. Thats very very important in staying at a hotel. The hotel seemed to be newer and with modern design/decor. I also saw that everything seemed very clean. That’s a top major major priority! I really was impressed with the nice black young man that helped me when I checked out the day I was leaving. I believe he was the manager. I can’t remember his name , but he was extremely professional and well spoken, well dressed and I think he does a better job than some employees even in the position of corporate office jobs with some hotels. Thumbs up to him for explaining some questions I had.